PowerColor this week has announced that it is extending its warranties to existing customers by three months. The second manufacturer this month to extend its existing prodcut warranties, PowerColor is making the extension due to the SARS-CoV-2 Coronavirus global pandemic and all of the resulting lockdown-related restrictions on non-essential shipping.

With the novel Coronavirus affecting many daily aspects of life and industry, provisions of basic necessities are being prioritized over items classified as non-essential. With more emphasis on much of the world focused on remaining at home during these times, PowerColor has announced a three-month warranty extension program for customers whose warranties were due to expire in the next few months (March to June 2020).

The brief announcement from PowerColor doesn't specify which products would benefit from this three-month warranty extension, but it is likely to stretch across its entire product portfolio. The most notable products in PowerColor portfolio are its AMD Radeon graphics cards with aftermarket coolers. With delays on shipping likely due to the ongoing coronavirus outbreak, as well as workplace restrictions in place, this is beneficial to users currently in the process of an RMA.

The official statement from PowerColor reads:

"With the global crisis of COVID-19, we understand that these are critical times for everyone. This has impacted all aspects of our lives, and we understand that during these times, priorities are placed on more health-concerned matters. Many in the process of RMAs may find difficulty in shipping out cards for repair or service at this time, so we will be adding a 3-month extension to customers with warranties expiring between March through June 2020. PowerColor remains committed to deliver great products and services to our customers, and want to assure that we will continue to do so during these trying times.

Wishing health and safety for all The PowerColor team."

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Source: PowerColor

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  • silverblue - Friday, March 27, 2020 - link

    That's a pretty nice gesture, I have to admit. Reply
  • watzupken - Monday, March 30, 2020 - link

    While 3 months is not much considering this COVID-19 situation may not go away by then, I do agree it is a good gesture and after sales service. Reply
  • PatrickTye - Wednesday, April 15, 2020 - link

    A nand check is a website where has famous accessories of computer and their related parts. It has a machine which extends the warranty of coronavirus machine due to three months. Also they recommend to visit https://assignmentjunkie.co.uk/write-my-coursework... to manage your task easily. It works with powerful statement. You can get them from website as well. Reply
  • WorkWithCJ - Thursday, April 16, 2020 - link

    It's always good to see companies work to better their customer relationships. We had been providing services for one of our clients ( https://www.aceshuttleservice.com ) whereby we had to adjust our services for them at no added cost and lowered their monthly service fees.

    Working with existing clients is many times more important than going after new ones than not taking care of those who have already put their trust and faith in us.
    Reply

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